Terms and Conditions

Effective Date: [Current Date]

1. Introduction and Acceptance of Terms

Welcome to Suivre4Digital ("we", "us", or "our"). These Terms and Conditions govern your use of our payment services platform. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

Suivre4Digital is owned and operated by Suivre Digital Private Limited (hereinafter "Suivre4Digital").

We may modify these Terms at any time without notice to you by posting revised Terms on our website. Your continued use of our services constitutes your binding acceptance of these Terms, including any modifications that we make.

2. Services Offered

We provide a comprehensive suite of digital payment solutions designed to meet the evolving needs of businesses and consumers. Our services include:

[AEPS]Banking Services

AEPS provides basic banking services like cash withdrawal, balance enquiry, and mini statements using Aadhaar authentication.

Payout Services

Efficient payment disbursement and withdrawal solutions for businesses and individuals.

SoftPOS

Collect Offline Payments for your storefronts and fleet on the street using various modes such as Static QR, Dynamic QR, and Tap n Pay..

Recharge Services

Mobile, DTH, and utility bill recharges through our integrated payment platform.

BBPS Services

Bharat Bill Payment System integration for convenient bill payments across various service providers.

Brand Gift Cards

Brand gift vouchers are prepaid digital or physical cards offering flexible shopping, easy gifting, discounts, convenience, and cashless payments worldwide.

Billing & Finance Management

GST payment processing and filing assistance in compliance with government regulations.

Security & Technology Services

Verify Aadhar, PAN, GSTIN and Bank a/c details of an individual or business and do identity verification in real-time.

3. User Registration and Account

To use our services, you must create an account by providing accurate and complete information during the registration process. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You confirm that you are at least 18 years of age and capable of entering into legally binding contracts.

4. Payment Terms and Conditions

4.1 Service Fees

We may charge fees for certain services. All fees are clearly displayed during the transaction process. Fees are subject to change with prior notice.

4.2 Payment Processing

Payments are processed through secure payment gateways. We use industry-standard encryption to protect your financial information.

4.3 Refunds and Cancellations

Refund policies vary by service type. Recharge and bill payment services are typically non-refundable once processed. GST and ITR payments may be eligible for refunds according to government regulations.

5. Service-Specific Terms

5.1 Recharge Services

5.2 BBPS Services

5.3 GST Services

5.4 Brand Gift Cards Services

5.5 SoftPOS Services

6. User Responsibilities

7. Privacy and Security

We collect, use, and disclose your information in accordance with our Privacy Policy. By using our services, you consent to our data practices as described in the Privacy Policy.

We implement appropriate security measures to protect your personal and financial information. However, no internet transmission is completely secure. You acknowledge that while we strive to protect your data, we cannot guarantee absolute security.

8. Liability and Disclaimers

9. Prohibited Activities

You agree not to use our services to:

10. Intellectual Property

All content on our platform, including text, graphics, logos, and software, is the property of Suivre4Digital or its licensors. You may not copy, modify, distribute, or create derivative works of any content without prior written permission.

11. Dispute Resolution

Any controversy or claim arising out of or relating to these Terms or our services shall be resolved through binding arbitration in accordance with the provisions of the Indian Arbitration & Conciliation Act, 1996. The arbitration shall be conducted in New Delhi, India.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

13. Contact Information

For questions about these Terms, please contact us at:

Suivre Digital Private Limited
[Your Address]
[ayodhya, uttar pradesh, 224153]
Email: support@suivre4digital.com
Phone: [+91-9250212224]